Terms and Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ayushya Healthcare Services Private Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Ayushya Healthcare Services Private Limited or ‘us’ or ‘we’ refers to the owner of the website whose registered office is G 278, Raghuleela Mall, Poisar, Kandivali (W), Mumbai, Maharashtra,400067 India.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website is designed to store your medical and demographic data.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than by the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of India.
Welcome to the terms and policies page for Homehealthcare clients and employees. This page outlines the terms and policies that govern the use of our services by both clients and employees. By accessing and using our services, you agree to be bound by these terms and policies. Please read them carefully.
As a home healthcare company, we are committed to providing a safe and secure environment for our clients, employees, and the community. To ensure the safety of all, we have implemented the following measures:
- Background Checks: All employees are required to undergo a thorough background check before being hired, which includes criminal history, employment history, and education verification.
- Employee Training: Our employees are required to undergo extensive training, including safety protocols, infection control, and emergency procedures, to ensure they are equipped to provide the highest level of care while maintaining a safe environment.
- Safety Equipment: Our employees are provided with the necessary safety equipment, such as gloves, masks, and gowns, to minimize the risk of infection and maintain a safe environment.
- Risk Assessment: We conduct regular risk assessments of client homes to identify and address any potential safety hazards.
- Reporting: We encourage our employees to report any safety concerns or incidents immediately to management, so that appropriate action can be taken to prevent future occurrences.
- Regulatory Compliance: We adhere to all applicable laws and regulations governing home healthcare, including those related to safety and security.
- Continuous Improvement: We continuously review and improve our policies and procedures to ensure that we are providing the highest level of care while maintaining a safe environment for our clients and employees.
We take the safety and security of our clients and employees seriously and are committed to taking all necessary measures to ensure their well-being.
- Client Terms and Policies:
- Eligibility: To be eligible for our home healthcare services, clients must have a valid prescription from a licensed healthcare provider and meet our eligibility requirements.
- Services: We offer a range of home healthcare services to our clients, including nursing care, therapy, and personal care. The services provided will depend on the specific needs of the client, as determined by their healthcare provider and our team.
- Payment: Payment for our services is typically covered by insurance, including Medicare and Medicaid. Clients are responsible for any co-payments or deductibles required by their insurance plan.
- Privacy: We take our clients’ privacy seriously and adhere to all applicable laws and regulations. We will only collect, use, and disclose your personal information as necessary to provide our services and as permitted by law.
- Employee Terms and Policies:
- Employment: We are an equal opportunity employer and welcome applications from all qualified individuals. All employees must undergo a background check and meet our qualifications and requirements.
- Work Environment: We are committed to providing a safe and respectful work environment for our employees. We do not tolerate discrimination, harassment, or any other form of inappropriate behavior.
- Compensation: We offer competitive compensation packages for our employees, including benefits such as health insurance and retirement plans.
- Confidentiality: Employees must maintain the confidentiality of all client information and adhere to all applicable laws and regulations governing the use and disclosure of protected health information.
- To ensure the safety of our employees while performing their job duties, we may use tracking technology, such as GPS, to monitor their location while they are on duty. This tracking technology is intended solely for the purpose of ensuring their safety while traveling to and from client homes, and while providing services to clients. Employees will be notified of the use of this technology and their consent will be obtained before implementation. Any data collected will be used solely for the purpose of ensuring employee safety and will be subject to our confidentiality policies. We will not use this tracking technology for any other purpose, including monitoring employee productivity or performance, without prior consent from the employee.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website is designed to store your medical and demographic data.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of India.
Refund Policy
- Refunds are issued through the payment method used at the time of purchase, except for cash payments.
- There won’t be refunds for any payments made after aquiring services.
- Refunds are not done towards third party accounts
- The time frame for different payment modes is usually between 10-15 business days post the cancellation request has been received and verified by our customer support
- For NEFT transactions, We will need you to update the following information to enable us to process a refund to your account. Bank Account number, IFSC code, Account holders name and Branch name. Ayushya Healthcare will not be liable for any wrong inputs shared from your end.